HR Systems and Operations
Stop guessing and start running HR operations that keep your team organized, compliant, and efficient.
Overview
As your team grows or even if you are just starting out, informal ways of managing people begin to break down. Policies sit in outdated documents, workflows change depending on who is involved, and compliance or day-to-day HR tasks are handled reactively. Leaders spend more time putting out fires than managing their team, and important operational details can slip through the cracks.
A People, Systems & Operations Lead helps you take control. We build practical, scalable HR systems and processes that actually work for your business. From clear policies and handbooks to workflows, performance management systems, and HR technology, we create a foundation that keeps your operations running smoothly, reduces mistakes, and gives leaders the confidence to manage people and processes without constant stress.
How it Works
1
Audit and Strategy:
Review your HR processes, policies, and systems, identify gaps, and create a practical roadmap for improvement.
2
Design & Implement:
Build handbooks, policies, workflows, performance management systems, and train your team to use them effectively.
3
Ongoing Support:
Provide hands-on guidance for HR operations, coach leaders through changes, and keep processes running smoothly.
What You’ll Walk Away With
- Clear policies and processes that support everyone on your team
- HR systems that support your business goals
- Workflows and tools that reduce errors and save time
- More confidence in day-to-day HR and people decisions
- A solid foundation that keeps your team and operations running smoothly
FAQs
Who is this for?
Founders or business owners with small or no HR teams responsible for hiring and people decisions.
Is this the right service for us?
Yes, if HR processes are inconsistent, policies are outdated, or day-to-day operations feel uncertain. Even if you’re unsure of your biggest pain point, a conversation can clarify how we can help.
Can this service be combined with others?
Absolutely. Many clients layer this service with our other offerings for a full strategic approach.
Do you handle building policies and systems, or just give guidance?
While this service focuses on building and implementing strong strategies for your Operations while providing you with templates you can continue to use, we also handle the hands-on and purely executional work. This includes building start-to-finish handbooks, setting up workflows, and implementing systems that actually work for your team. You can add any of these project-based services to your package, or use them as standalone projects. Just let us know when you reach out!
What if we are just starting out and don’t have processes in place?
This service is perfect for building a foundation from scratch. We’ll set up policies, workflows, and systems tailored to your business.
What if we need urgent operational support?
This service is often most valuable when operations are urgent or gaps are critical. We step in to address immediate issues while putting structured processes in place, so your HR operations run smoothly and decisions can be made confidently under pressure.
What if we need more hours mid-engagement?
Your retainer covers a set number of hours per week. If you need more, you can add hours for a fee. This will be written into your contract so there are no surprises.
Can we add 1-on-1 coaching on top of this?
Absolutely. If you need individual coaching for yourself, your leaders, or your team, just let us know!